GDPR Compliance

Last updated: 22 May 2026

brisk-gain is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we process personal data in accordance with these regulations.

Data Controller

brisk-gain acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing your personal data.

Contact:
brisk-gain
Greenfield House, 47 Meadow Lane
Richmond, Surrey TW9 3PQ
Email: [email protected]

Your Rights Under UK GDPR

As a data subject, you have the following rights:

Right to Access (Article 15)

You can request a copy of the personal data we hold about you. We will respond within one month of receiving your request.

Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data. We will make corrections without undue delay.

Right to Erasure (Article 17)

You can request deletion of your personal data where:

• The data is no longer necessary for its original purpose
• You withdraw consent and there is no other legal basis
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed
• Erasure is required for legal compliance

Right to Restrict Processing (Article 18)

You can request limitation of processing where:

• You contest the accuracy of your data
• Processing is unlawful but you oppose erasure
• We no longer need the data but you require it for legal claims
• You have objected to processing pending verification

Right to Data Portability (Article 20)

You can request your personal data in a structured, commonly used format and transmit it to another controller where processing is based on consent or contract and carried out by automated means.

Right to Object (Article 21)

You can object to processing based on legitimate interests or direct marketing at any time.

Rights Related to Automated Decision Making (Article 22)

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract Performance: To provide our garden care services
• Legitimate Interests: For business operations, analytics, and service improvement
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with tax, accounting, and regulatory requirements

Data Protection Principles

We adhere to the following principles when processing your data:

• Lawfulness, fairness, and transparency: We process data lawfully and keep you informed
• Purpose limitation: We collect data for specified, explicit purposes
• Data minimisation: We collect only what is necessary
• Accuracy: We keep data accurate and up to date
• Storage limitation: We retain data only as long as necessary
• Integrity and confidentiality: We protect data with appropriate security measures

Data Protection Officer

Given the nature and scale of our processing activities, we have not appointed a dedicated Data Protection Officer. However, all data protection matters can be addressed to:

Email: [email protected]

International Data Transfers

We primarily process data within the United Kingdom. Any transfers to third countries are conducted with appropriate safeguards in place, such as Standard Contractual Clauses approved by the ICO.

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach is likely to result in high risk to you, we will also notify you directly.

Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond within one month, which may be extended by two months for complex requests.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR compliance information periodically. The current version will always be available on this page with the date of last update.