Privacy Policy
Last updated: 22 May 2026
brisk-gain ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brisk-gain.com or use our services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, postal address, and other contact information you provide when requesting a quote or contacting us.
- Service Information: Details about your property and garden requirements necessary to provide our services.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies: Small data files stored on your device that help us improve your experience. See our Cookies Policy for more details.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and respond to your enquiries and service requests
- Send you quotes, invoices, and service-related communications
- Communicate with you about our services, offers, and promotions (with your consent)
- Analyse usage patterns to improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract: Processing necessary to perform our services
- Legitimate Interests: Processing necessary for our business operations
- Consent: Where you have given explicit consent for specific purposes
- Legal Obligation: Processing required by law
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically:
- Customer records: 7 years after last transaction (for legal and accounting purposes)
- Enquiry data: 2 years from date of enquiry
- Marketing preferences: Until you withdraw consent
Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who assist in our operations (payment processors, email services)
- Professional advisers (accountants, legal counsel) when necessary
- Authorities when required by law
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
International Transfers
Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
brisk-gain
Greenfield House
47 Meadow Lane
Richmond, Surrey TW9 3PQ
Email: [email protected]
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.